Design Updates & Contact Turnaround Time Expectations

 
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I am an independent business person, and therefore do all of my own marketing and promotions. Sometimes these efforts and client appointments require that I be out during "normal" business hours. My policy is to get back in touch with you in 2 business days or less whether you contact me by email or phone message (often I can get back to you within the same day).

Regarding extremely time consuming or graphics heavy updates, and/or requests for information that require research on my behalf, I will be in touch within this timeframe, but may be doing so in order to give you the projected date for completion or to ask for further information.

If I am ever going to be out of the office for more than 2 business days in a row, I notify all clients by email in advance, if possible, so that adequate planning for same can be done accordingly; however this is not a common occurrence.
 

 

   
 
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